After-sales support and closed loop
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After-sales service- Provide repairs, spare parts replacement and technical consultation during the warranty period.
- Handle customer complaints and analyze the root causes (such as 8D reports). -
Project review- Summarize delivery cycle, cost control, quality performance, and optimize subsequent cooperation.
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ontinuous cooperation- Iterate products based on market feedback

Mass production and delivery
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Mass production- Full-speed production, implementation of QC processes (such as first-article inspection, patrol inspection, final inspection).
- Use statistical process control (SPC) to monitor key processes.

Production preparation
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Supply chain construction- Purchase key materials), review supplier qualifications.
- Prepare materials and plan inventory to avoid material shortage risks. -
Trial production (NPI stage- Small batch trial production (50-500 units) to verify the stability of the production line.
- Output trial production report and solve process problems. -
Pre-mass production review (MRB)- Customer confirms trial production samples.

Product Design and Development
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Solution Design- Industrial Design (ID)/Structural Design (MD) /Electronic Design (PCBA)
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Prototype Production and Testing- Make functional prototypes and conduct multiple rounds of testing (function, reliability, environmental adaptability).
- Customer confirms the prototype and signs the "Design Confirmation" to lock the solution. -
Design Optimization- Adjust the design according to the test results to ensure the feasibility of mass production.

Demand communication and confirmation
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Customer requirements collection- Clarify product functions, performance, appearance, market positioning, budget and delivery time.
- Discuss target market regulations (such as CE, FCC certification), environmental requirements (such as RoHS), etc. -
Feasibility assessment- ODM team evaluates technical implementation, cost, supply chain and production cycle.
- Provide preliminary solutions (may include existing design library options to speed up the process).
