Customization

  • After-sales support and closed loop
  • Mass production and delivery
  • Production preparation
  • Product Design and Development
  • Demand communication and confirmation

After-sales support and closed loop

  • After-sales service
    - Provide repairs, spare parts replacement and technical consultation during the warranty period.
    - Handle customer complaints and analyze the root causes (such as 8D reports).
  • Project review
    - Summarize delivery cycle, cost control, quality performance, and optimize subsequent cooperation.
  • ontinuous cooperation
    - Iterate products based on market feedback

Mass production and delivery

  • Mass production
    - Full-speed production, implementation of QC processes (such as first-article inspection, patrol inspection, final inspection).
    - Use statistical process control (SPC) to monitor key processes.

Production preparation

  • Supply chain construction
    - Purchase key materials), review supplier qualifications.
    - Prepare materials and plan inventory to avoid material shortage risks.
  • Trial production (NPI stage
    - Small batch trial production (50-500 units) to verify the stability of the production line.
    - Output trial production report and solve process problems.
  • Pre-mass production review (MRB)
    - Customer confirms trial production samples.

Product Design and Development

  • Solution Design
    - Industrial Design (ID)/Structural Design (MD) /Electronic Design (PCBA)
  • Prototype Production and Testing
    - Make functional prototypes and conduct multiple rounds of testing (function, reliability, environmental adaptability).
    - Customer confirms the prototype and signs the "Design Confirmation" to lock the solution.
  • Design Optimization
    - Adjust the design according to the test results to ensure the feasibility of mass production.

Demand communication and confirmation

  • Customer requirements collection
    - Clarify product functions, performance, appearance, market positioning, budget and delivery time.
    - Discuss target market regulations (such as CE, FCC certification), environmental requirements (such as RoHS), etc.
  • Feasibility assessment
    - ODM team evaluates technical implementation, cost, supply chain and production cycle.
    - Provide preliminary solutions (may include existing design library options to speed up the process).